In case you need to make a return, please send us a message or email
to notify of the return. We may be able to offer you exchange or other options.
:Our return address is noted on the Packing Slip included with your package. If you have lost it, just ask for it via email
. We do NOT provide a shipping label.
:If possible, include the Packing Slip or a piece of paper with your email used for ordering. You can also include our Order Number (included on the Packing Slip or Shipping Notification email), or Paypal Transaction ID (from your order email or Paypal account) for identification and refund processing of your returned package. In any case please clearly write your name on the return package.
:You may use our original packaging if its still usable, or use new packaging. We suggest you use a simple, small package to keep the shipping cost low.
We will appreciate if you take care that the item does not get damaged during shipment!
: You can use any mailing service to send the return package. Within US, USPS generally works best from pricing perspective, but you can use Fedex or UPS. Just make sure there is a tracking number to track the return package.